Lost Password Claim Form

Note, 90% of people who get to this form got here because their passwords have expired.

If you ordered over a year ago, you're passwords have expired, and have been removed from our database. We email 3 reminder notices 30 days before your passwords expire, however, If you have changed your email address since you ordered, and did not let us know you changed your email address, then you never would have received the reminder notices. The reason why we couldn't locate your passwords is because they have expired. If you would like to purchase a new membership, please go here.

Other reasons your password may not be working:

A) All passwords are case sensitive, you have to enter them in exactly as you chose them.
 
B) You may have mistyped the password, please take a moment to enter the password/user name carefully.
 
C) Check your email, all members were emailed complete instructions, along with password information.
 
If all else fails, please complete this form if you lost or forgot your passwords and you're certain they are not already expired.
 
We'll email your information within 48 hours.
For your protection - All information is authenticated.
 
Please Enter Your Name (as you registered):
 
Your Email Address (as you registered):
yourname@yourdomain.com
BOTH parts of your email address must be correct.
If you use AOL, here's an example of your complete email address: yourname@aol.com
 
If you paid by Check Or Money Order
Approximate Date of Check:
 
If you paid by Credit Card:
Enter the first two, and the last four digits of the credit card number you used to order:
 
First two digits: Last Four Digits:
 
 
I originally placed my order:
Within the last 30 days
Within the last 60 days
at least two months ago
 
I have the exact date
(Fastest response time)
 
Additional Comments (optional)
 
Please allow up to 48 hours for authentication,
we will send your access codes to the email account
you specified above. ( please double check it )
 
 
Warning to Wiseguys!
Please don't waste our time or yours by
submitting false information. All information is
verified by a real person.